Shipping Policy
Discreet Packaging
Plain, unbranded packaging for complete privacy
Standard Shipping
Flat rate $4.95 AUD, Australia-wide
Australia-Wide
We deliver to all Australian states and territories
Secure Checkout
All transactions are encrypted and secure
Estimated Delivery
Delivery Times
Processing
1–2 Business Days
Orders are packed and dispatched within 1–2 business days of payment confirmation.
Standard Shipping
3–7 Business Days
Flat rate $4.95 AUD, Australia-wide.
Delivery times may be extended for remote or regional areas. A tracking number is emailed once your order is dispatched.
Your Privacy Matters
Discreet Packaging
We understand that privacy is everything. Every Silk Sponges order is packed and shipped with complete discretion — from the moment it leaves us to the moment it arrives at your door.
Plain, Unbranded Box
Your parcel arrives in a neutral, unbranded box with no indication of its contents — no product names, logos, or branding on the outside.
No Mention on Statements
Billing descriptors are kept discreet. Nothing revealing will appear on your bank or card statement.
Sealed for Freshness
Each sponge is individually wrapped inside the box. Outer packaging is securely sealed to ensure product integrity on arrival.
Return Address
The return address label shows only a neutral sender name — never "Silk Sponges" or anything that hints at the product inside.
Shipping Rates
Standard shipping is a flat rate of $4.95 AUD Australia-wide, added at checkout. Orders are dispatched within 1–2 business days.
Order Tracking
A tracking number will be emailed to you once your order has been dispatched. You can use this to track your delivery progress.
Last updated: May 2026