Shipping Policy
Discreet Packaging
Plain, unbranded packaging for complete privacy
Free Shipping
Free standard shipping on orders over $50 AUD
Australia-Wide
We deliver to all Australian states and territories
Secure Checkout
All transactions are encrypted and secure
Estimated Delivery
Delivery Times
Processing
1–2 Business Days
Orders are packed and dispatched within 1–2 business days of payment confirmation.
Standard Shipping
3–7 Business Days
Free on orders over $50 AUD. Flat rate of $8.95 for orders under $50.
Express Shipping
1–3 Business Days
Available from $14.95 AUD. Ideal for time-sensitive orders across Australia.
Delivery times may be extended for remote or regional areas. A tracking number is emailed once your order is dispatched.
Your Privacy Matters
Discreet Packaging
We understand that privacy is everything. Every Silk Sponges order is packed and shipped with complete discretion — from the moment it leaves us to the moment it arrives at your door.
Plain, Unbranded Box
Your parcel arrives in a neutral, unbranded box with no indication of its contents — no product names, logos, or branding on the outside.
No Mention on Statements
Billing descriptors are kept discreet. Nothing revealing will appear on your bank or card statement.
Sealed for Freshness
Each sponge is individually wrapped inside the box. Outer packaging is securely sealed to ensure product integrity on arrival.
Return Address
The return address label shows only a neutral sender name — never "Silk Sponges" or anything that hints at the product inside.
Shipping Rates
Standard shipping is free on orders over $50 AUD. For orders under $50, standard shipping is $8.95 AUD. Express shipping is available from $14.95 AUD.
Order Tracking
A tracking number will be emailed to you once your order has been dispatched. You can use this to track your delivery progress.
Last updated: May 2026